Contact us
Email [email protected]. Tell us your device, Senko version, what you tried, and what happened. A screenshot of the error can help. Never send passwords, API keys, or complete purchase receipts.
Plans and refills
If a purchase has not appeared, reconnect to the internet, reopen Senko, and choose Restore purchases in Settings. You do not need to buy it again. Contact us if your plan or remaining refill balance is still missing.
Manage or cancel an Apple subscription in your device’s Settings under your Apple Account and Subscriptions. Uninstalling Senko does not cancel a subscription.
For Apple purchase refunds, use Report a Problem. See our subscription terms for usage and refill details.
Your data
You can delete conversations and manage permissions in the app. For help accessing or deleting managed-service records, email us. Include your Senko account identifier if available; we may need to verify ownership. See our privacy policy for what is processed and retained.